/** * 活动包清单 —— 统一报价 A1 · RFQ 需求分析(受理归一)。 * * 业务素材出处:docs/MVP示例工作流.html §1.1;按 README《归一化对照表》映射为: * SOP 节点 → **标准活动(flow)**;作业指导书 S1…S6 → **步序声明**(四种步型); * 步内判断 D1 完整度 → **条件谓词**;三分类规则 P-03 → **DMN 决策表**; * SLA(受理<15min、打标<45min)→ Harness 时限与预算。 */ import type { ActivityManifest, DmnModel } from '@contracts'; import { activityIdSchema } from '@contracts'; const INTAKE_DOMAIN = 'quote_intake'; const ACTIVITY_ID = activityIdSchema.parse('quote-intake'); /** * 三分类规则 P-03 —— 把「装得下的判断」从 LLM 手里拿走。 * 由纯工具步 `quote-intake.classify` 逐条求值,命中规则行留痕。 */ export const P03_DMN: DmnModel = { drd: [{ decision: 'p03-type', requires: [], inputs: ['historyDays', 'marketStable', 'lifecycle'] }], tables: [{ id: 'p03-type', label: '三分类规则 P-03', hitPolicy: 'FIRST' as const, inputs: [ { name: 'historyDays', expression: 'historyDays' }, { name: 'marketStable', expression: 'marketStable' }, { name: 'lifecycle', expression: 'lifecycle' }, ], outputs: [{ name: 'type' }, { name: 'play' }], rules: [ { id: 'p03-c', when: ['-', '-', '"EOL","缺货","要求替代"'], then: ['C', '转案处理'], annotation: 'EOL/缺货/要替代 → C' }, { id: 'p03-a', when: ['<= 90', 'true', '-'], then: ['A', '直接快答'], annotation: '历史价≤90天且行情稳 → A' }, { id: 'p03-b', when: ['-', '-', '-'], then: ['B', '重估后报'], annotation: '无历史/过期/波动 → B' }, ], }], }; export const manifest: ActivityManifest = { identity: { activityId: ACTIVITY_ID, name: 'A1 · RFQ 需求分析', packageVersion: '0.1.5', category: '统一报价', paradigm: 'flow', sdkVersion: '0.1.0-m5', checksum: 'dev-checksum-quote-intake', }, /* 契约七件 */ contract: { activityId: ACTIVITY_ID, version: '0.1.0', input: { data: { type: 'object', required: ['customerCode', 'rfqRef'], properties: { customerCode: { type: 'string' }, rfqRef: { type: 'string' }, subject: { type: 'string' }, /** 询价原文 —— 归一步拆解的对象 */ body: { type: 'string' }, }, }, messageAllowed: true, messageHint: '客户口头急单等特殊性写这里', }, output: { mandatory: [ { name: 'intake', payload: { type: 'object', required: ['records'], properties: { records: { type: 'array' } }, }, description: '统一受理记录(已打标)', }, ], selective: [], }, requiredDeliverables: [ { key: 'intake-record', label: '统一受理记录(打标)' }, { key: 'type-table', label: '料号分类表' }, ], acceptanceCriteria: [ { key: 'fields-complete', label: '八字段齐(PN/EAU/交期为必要三要素)', level: 'L1', predicate: 'missingKeyFields = 0' }, { key: 'typed', label: '每条都已打标 A/B/C', level: 'L2', predicate: 'untyped = 0' }, { key: 'downgrade-safe', label: '吃不准降 B,不许臆断 A', level: 'L3' }, { key: 'owner-release', label: 'BD 放行', level: 'L5' }, ], prohibitions: [ { key: 'no-guess-a', statement: '吃不准的一律降 B,不得臆断为 A' }, { key: 'no-external-write', statement: '不得在放行前写任何外部系统' }, ], authorization: { discretion: [{ key: 'ask-back', statement: '缺次要字段可受理并追问,缺 PN/数量/交期必须退回补全' }], preauthorizedActions: [], humanCallBudget: 4, }, resources: { tools: [{ name: 'crm.history-price-read' }], skills: [], models: ['quote-extractor'], roles: ['BD'], budget: { steps: 40, tokens: 120_000, activeMinutes: 60, humanCalls: 4 }, }, }, /* 声明 */ declarations: { models: ['quote-extractor'], tools: [{ name: 'crm.history-price-read' }], ledger: [ { domain: INTAKE_DOMAIN, object: 'record', label: '统一受理记录', fields: [ { name: 'customer_code', type: 'text', primaryKey: true, masked: false, label: '客户码' }, { name: 'pn', type: 'text', primaryKey: true, masked: false, label: 'PN' }, { name: 'brand', type: 'text', primaryKey: false, masked: false, label: '厂牌' }, { name: 'eau', type: 'integer', primaryKey: false, masked: false, label: 'EAU' }, { name: 'type_tag', type: 'text', primaryKey: false, masked: false, label: 'Type 标' }, { name: 'target_price', type: 'number', primaryKey: false, masked: false, label: '目标价' }, { name: 'lead_time', type: 'text', primaryKey: false, masked: false, label: '交期' }, { name: 'status', type: 'text', primaryKey: false, masked: false, label: '状态' }, { name: 'missing_key_fields', type: 'integer', primaryKey: false, masked: false, label: '缺关键字段数' }, ], }, { domain: INTAKE_DOMAIN, object: 'type_table', label: '料号分类表', fields: [ { name: 'pn', type: 'text', primaryKey: true, masked: false }, { name: 'type_tag', type: 'text', primaryKey: false, masked: false }, { name: 'basis', type: 'text', primaryKey: false, masked: false, label: '分级依据' }, { name: 'history_hit', type: 'boolean', primaryKey: false, masked: false, label: '历史价命中' }, // 打标的三个判据必须落表:S5 的 DMN 从这里读,不落就无米下锅 { name: 'history_days', type: 'integer', primaryKey: false, masked: false, label: '距上次报价天数' }, { name: 'market_stable', type: 'boolean', primaryKey: false, masked: false, label: '行情稳定' }, { name: 'lifecycle', type: 'text', primaryKey: false, masked: false, label: '生命周期' }, ], }, ], listeners: [ { origin: 'static', eventType: 'human', keyFilter: { kind: 'elicitation' }, semantic: 'complete-step', // 时限必配 —— 悬空监听安装时拒绝 deadline: 'P1D', escalation: ['nudge', 'escalate'], }, ], harness: { memoryWindow: 20, // SLA:受理<15min、打标<45min —— 停滞检测按此设 stallAfter: 'PT45M', nudge: [{ after: 'PT15M', action: 'nudge' }], retry: { times: 2, backoff: 'PT30S' }, }, }, /* 资产初始版:flow = 步序声明 */ assets: { businessModel: { paradigm: 'flow', steps: [ { kind: 'llm', name: 'S3_normalize', label: 'S3 逐条解析归一', input: { rfqRef: 'rfqRef', customerCode: 'customerCode', subject: 'subject', body: 'body' }, /* * 出参路径要对得上**自己声明的 outputSchema**:模型回的是 * `{ records: [...], missingKeyFields }`,不是一堆扁平字段。 * MVP 逐条办的第一条 = `records.0`;`customerCode` 不在模型出参里, * 它来自起单入参,由作用域补上。 */ output: { domain: INTAKE_DOMAIN, object: 'record', key: { customer_code: 'customerCode', pn: 'records.0.pn' }, fields: { pn: 'records.0.pn', brand: 'records.0.brand', eau: 'records.0.eau', target_price: 'records.0.targetPrice', lead_time: 'records.0.leadTime', // 完整度判定要有据可依:D1 的谓词读的就是它 missing_key_fields: 'missingKeyFields', }, }, model: 'quote-extractor', // 出参形状由网关按 outputSchema 统一附上,模板只讲**这件事本身** template: '按《询价受理规范》把下面这封询价拆解为逐条需求,逐条抄录 ' + 'pn(型号)/ brand(厂牌)/ eau(年用量,整数)/ targetPrice(目标价,数字)/ leadTime(交期)。' + '原文没写的字段留空,不要编造;每缺一个关键字段(pn / eau / leadTime)就把 missingKeyFields 加一。\n\n' + '询价单号:{{rfqRef}}\n客户编码:{{customerCode}}\n主题:{{subject}}\n正文:\n{{body}}', outputSchema: { type: 'object', required: ['records'], properties: { records: { type: 'array', items: { type: 'object', required: ['pn'], properties: { pn: { type: 'string' }, brand: { type: 'string' }, eau: { type: 'integer' }, targetPrice: { type: 'number' }, leadTime: { type: 'string' }, }, }, }, missingKeyFields: { type: 'integer' }, }, }, failure: { retry: { times: 2, backoff: 'PT30S' }, fallback: { kind: 'human', workOrder: 'execution' } }, }, { kind: 'human', name: 'S2_ask_back', label: 'S2 追问补全信息', // D1 判断完整度:缺 PN/数量/交期三要素才走补全 —— 条件必谓词,由引擎求值 when: 'missing_key_fields > 0', input: {}, workOrder: 'execution', card: { title: '缺关键字段,请向客户追问补全', fields: ['pn', 'eau', 'leadTime'] }, deadline: 'P1D', failure: { retry: { times: 0, backoff: 'PT30S' }, fallback: { kind: 'blocked' } }, }, { kind: 'tool', name: 'S4_history', label: 'S4 查历史价', input: { pn: 'pn' }, // 情报四件全部落表:S5 打标要的就是这三件,只落 hit 会让下一步无米下锅 output: { domain: INTAKE_DOMAIN, object: 'type_table', key: { pn: 'pn' }, fields: { history_hit: 'hit', history_days: 'historyDays', market_stable: 'marketStable', lifecycle: 'lifecycle', }, }, tool: 'crm.history-price-read', failure: { retry: { times: 2, backoff: 'PT1M' }, fallback: { kind: 'human', workOrder: 'execution' } }, }, { kind: 'pure-tool', name: 'S5_classify', label: 'S5 逐条打标(DMN · 三分类规则 P-03)', // 入参名 ← 作用域路径:作用域里是 S4 落表后的字段名 input: { historyDays: 'history_days', marketStable: 'market_stable', lifecycle: 'lifecycle' }, output: { domain: INTAKE_DOMAIN, object: 'type_table', key: { pn: 'pn' }, fields: { type_tag: 'type', basis: 'play' }, }, tool: 'quote-intake.classify', failure: { retry: { times: 1, backoff: 'PT10S' }, fallback: { kind: 'blocked' } }, }, { kind: 'human', name: 'S6_release', label: 'S6 分流复核与派单 · 验收放行', input: {}, workOrder: 'acceptance', card: { title: '统一受理记录(打标)请验收' }, deadline: 'P1D', failure: { retry: { times: 0, backoff: 'PT30S' }, fallback: { kind: 'blocked' } }, }, ], parallelGroups: [], }, skills: [], viewTemplates: [ { name: 'intake-summary', html: '
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